Refund policy

🥃 Ol’ Whiskey Nuts Return & Refund Policy

We want you to be nuts about your purchase—but if something’s off, we’ve got your back.

🔄 Returns

Due to the perishable nature of our whiskey-infused pecans, we do not accept returns on opened packages. However, if your order arrives damaged, incorrect, or not up to snuff, let us know within 7 days of delivery and we’ll make it right.

To qualify:

• Item must be unused and in original packaging
• Proof of purchase required (order number or receipt)
• Photo evidence may be requested for damaged goods

💸 Refunds

If approved, refunds will be processed to your original payment method within 5–7 business days. We’ll notify you once your refund is on its way.

We do not offer refunds for:

• Taste preferences (though we’re confident you’ll love ’em!)
• Orders reported after the 7-day window
• Shipping delays caused by carriers (but we’ll help track it down!)

📦 Exchanges

Want to swap for a different flavor or size? Reach out within 7 days and we’ll do our best to accommodate, subject to inventory and freshness.

🧾 How to Start a Return or Refund

Email us at olwhiskeynuts@gmail.com with:

• Your order number
• A brief description of the issue
• Any relevant photos

We’ll respond within 2 business days with next steps.